---
title: "Technical Training Delivery & Developer Education"
description: "Craft of live technical training, hands-on lab design, and developer/customer education programs. See references/technical-training-delivery.md for the full reference."
---

# Technical Training Delivery & Developer Education

Craft of live technical training, hands-on lab design, and developer/customer education programs. See `references/technical-training-delivery.md` for the full reference.

## Core Capabilities

- **Participatory live coding**: The ten-tip framework (Wilson et al. 2020 / Carpentries); pacing, narration, deliberate mistakes, sticky-note status system, helper ratio
- **Formative assessment**: Diagnostic MCQs targeting misconceptions, sticky notes, minute cards, one-up/one-down, peer instruction (productive disagreement zone: 30–70% correct)
- **Scaffolding progression**: Worked example → faded example → Parsons problem → open exercise; expertise-reversal caution for advanced learners
- **Teaching programming**: Variable/assignment/reference misconceptions; array misconceptions; notional machine as explicit teaching object; "predict, run, compare" exercises
- **Teaching databases**: SQL execution order misconception (the cascade failure source); four-category SQL misconception taxonomy (Miedema); WHERE vs. HAVING; ERD design misconceptions (Kallia 2025); NoSQL access-pattern-first framing vs. normalization transfer
- **Mixed skill levels**: Entry diagnostic, extension exercises for fast finishers, helper-based load balancing, avoiding "just/simply/obviously"
- **Program models**: DevRel education (content stack, attribution lag); customer academy (onboarding track, role-based paths, TTFV metrics, Forrester/Intellum 2024 benchmarks); partner/SI enablement (tiered certification gating deal registration)
- **Modality trade-offs**: ILT 70–90% completion vs. self-paced 20–30%; cohort-based for onboarding, self-paced library for reference; office hours as low-cost signal supplement
- **Lab and sandbox design**: Sandbox vs. guided lab vs. pre-built environment; setup failure mitigation; granular step completion tracking
- **Video production**: Script-first, one outcome per video, 6-minute maximum, accessibility (captions/508)

## Quick Reference: Technique Selection

| Situation | Technique |
|---|---|
| New concept for novices | Worked example + explicit mental model |
| Bridge observation → practice | 3-step faded example |
| Efficient in-workshop practice | Parsons problems |
| Real-time comprehension diagnostic | MCQ (30–70% → peer discussion) |
| Real-time status in the room | Sticky notes (green/orange) |
| End-of-session feedback | Minute cards |
| SQL execution order confusion | State order explicitly; "predict, run, compare" |
| Document data model teaching | Access-pattern-first; not normalization |
| Initial onboarding modality | ILT/cohort |
| Ongoing reference | Self-paced library |
| Program ROI proof | Trained vs. untrained cohort analysis |

## Key Adjacent Skills

- Learning science behind these techniques → `applied-psychology` (references/learning-and-expertise-psychology.md)
- Course architecture (ADDIE, Gagné, UbD) → `instructional-design-course-architecture`
- Assessment/certification psychometrics → `assessment-certification-design`
- Teaching troubleshooting and diagnosis → `teaching-troubleshooting-diagnostic-reasoning`
- Tutorial writing craft (Diátaxis) → `technical-writing-craft` (references/tutorial-writing.md), `technical-writing-craft`
