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# Support line items per cloud provider on invoices

> Source-anchored research for Support line items per cloud provider on invoices. Run status: COMPLETED.

Parent: [Atlas Billing Mechanics and Cost Visibility](https://llms-explorer.com/tree/atlas-billing-mechanics-and-cost-visibility/) · 2 facets · 6 facts · page: https://llms-explorer.com/tree/support-line-items-per-cloud-provider-on-invoices/

## Measurements and reference values

- Atlas apportions support charges by cloud usage and lists separate provider support rows. Its example divides support 50% to AWS, 30% to Google Cloud, and 20% to Microsoft Azure. (high confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/additional-services/)

## Facts and statements

- The invoice Summary shows total monthly paid support; Details shows the provider-level support line items. (low confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/additional-services/)
- A provider without usage has no support row. Support usage without a cloud association appears under Other Atlas Usage. (high confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/additional-services/)
- Atlas applies one monthly support minimum to the entire organization, separately from provider allocation. (high confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/additional-services/)
- For marketplace commitments, Atlas routes each provider's support to that marketplace. With mixed payments, other provider charges can go directly to Atlas. (low confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/invoice-breakdown/)
- If monthly support usage falls below the minimum, Atlas charges the difference to the primary payment method at month end. (low confidence) (verified as of 2026-10-18) — [source](https://www.mongodb.com/docs/atlas/billing/invoice-breakdown/)
