# screen recording and resubmission protocol > Source-anchored research for screen recording and resubmission protocol. Run status: COMPLETED. Parent: [Mac App Store App Review Guidelines for Sandboxed Utilities](https://llms-explorer.com/tree/apple-app-review-mac-utility-guidelines/) · 3 facets · 8 facts · page: https://llms-explorer.com/tree/screen-recording-and-resubmission-protocol/ ## How it works - Resubmitting closes the Resolution Center line of communication, so the safe order is: reply with evidence (e.g. screen recording), wait for the reviewer to confirm or answer, then resubmit only if a code or metadata change is needed. Replies without resubmitting do get answers in practice, but replying alone does not necessarily trigger a fresh review cycle. (medium confidence) — [source](https://developer.apple.com/forums/thread/743567) ## Comparisons and alternatives - Apple's help text does not document file-size limits, accepted video formats, or whether a link versus an uploaded file is preferred for screen recordings; the pages checked state only that other file types are allowed. (low confidence) (verified as of 2026-10-02) — [source](https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/reply-to-app-review-messages/) ## Facts and statements - Apple's Resolution Center reply lets Account Holder, Admin, or App Manager roles send up to 4,000 characters and attach files (screenshots, supporting documents) to a rejection reply; the thread stays open only until the developer resubmits to App Review. (high confidence) (verified as of 2026-10-02) — [source](https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/reply-to-app-review-messages/) - A metadata-rejected submission can be fixed by editing the cited metadata and resubmitting the same build; a binary rejection requires uploading and selecting a new build. (high confidence) — [source](https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/reply-to-app-review-messages/) - For features hard to reproduce in review (hardware, special environments, unusual behaviour), Apple expects a demo video or the hardware; a video can be attached via the Attachment field in App Review Information, with explanations or links in Review Notes. (high confidence) — [source](https://developer.apple.com/distribute/app-review/) - Apple's FAQ says screenshots may be attached to the Resolution Center reply to show how the app addresses the rejection, and that the Notes/attachments in App Review Information can explain where reviewers find specific features; this applies to a menu-bar app with no main window. (medium confidence) — [source](https://developer.apple.com/forums/thread/131256) - Appeals go to the App Review Board through App Store Connect: give specific reasons the app complies, submit one appeal per rejected submission, and answer any pending information request before appealing. (high confidence) — [source](https://developer.apple.com/distribute/app-review/) - Apple generally responds to Resolution Center messages within about 24 hours, but forum reports describe repetitive copy-paste replies that ignore the developer's specific question. (low confidence) (verified as of 2026-10-02) — [source](https://developer.apple.com/forums/thread/743567)